Frequently Asked Questions

They overlap, and the right choice depends on the relationship. A service agreement suits an ongoing or repeatable service with defined service levels. A consultancy agreement suits advisory work where the deliverable is expertise, opinion, or recommendations. A freelancer agreement suits project work by an individual, typically with milestones and deliverables. All three should cover scope, fees, timelines, IP ownership, confidentiality, and termination.

Define a change-control process in the agreement itself: how a change is requested, who approves it, how it affects fees and timelines, and whether it must be in writing. Without that clause, scope creep becomes a dispute about what was originally promised. Where a change is substantial, it is usually cleaner to execute a written variation or a fresh agreement rather than relying on emails.